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A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
The purpose of a travel agent is to sell transportation and accommodation to individuals and groups planning trips. They provide advice on travel destinations, plan itineraries, and collect payments. These professionals are passionate about travel with an aptitude for sales and customer service.
Sales representatives contact potential buyers, present products and services, answer questions, negotiate sales terms and discuss pricing. Sales reps ensure current customers have the right products and services.