Job description
1. As a Customer Support & Compliance Specialist, you will be responsible for providing exceptional customer support and ensuring compliance with Anti-Money Laundering (AML) regulations. This role combines customer service excellence with KYC operations, playing a crucial part in maintaining a secure and positive user experience.
Customer Support Tasks:
- Provide global customer support 24/7, including online chat and voice services.
- Manage back-office tickets and handle customer inquiries via email and online tools.
- Support business units with customer liaison and accurate documentation.
- Address customer complaints and special cases.
Compliance Specialist Tasks:
- Strong technical communication and interpersonal skills
- Proven experience and knowledge in Anti-Money Laundering regulations,
- Effective and clear communicator
- Verify client addresses against application forms and document the results.
- Conduct KYB screenings and provide daily or weekly updates to stakeholders.
2. Sales and Business Development Role at Allied Global
We are seeking a dynamic and results-driven individual to join our team as a Sales and Business Development professional for USA Companies in the Augmented Talent department at Allied Global. In this role, you will be responsible for driving revenue growth through strategic partnerships and client acquisition.
Identify and target potential clients in the USA market to expand our customer base.
Develop and maintain strong relationships with key decision-makers to understand their needs and provide tailored solutions.
Create and execute sales strategies to meet and exceed revenue targets.
Collaborate with internal teams to ensure seamless delivery of services to clients.
Stay updated on industry trends and market conditions to identify new business opportunities.
If you are a motivated individual with a passion for sales and business development, we want to hear from you. Join us at Allied Global and be part of a dynamic team that is shaping the future in the USA market.
Job requirements
● Proficient in the English language.
● Willing to work shift.
● High level of honesty and integrity. Proactive and meticulous.
● A sense of responsibility and teamwork spirit.
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Ability to work under pressure, strong communication skills and exceed expectations.
● Strong technical communication and interpersonal skills
● Effective and clear communicator
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