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Intake Specialist

GTQ 5,500 - GTQ 6,500 per monthAugmented Talent

Job description

Legal Intake Specialist at Allied Global


Embark on an exciting career as a Legal Intake Specialist with Allied Global, where you'll take center stage in the dynamic field of personal injury. Your role will involve handling client intakes from diverse campaigns and sources, engaging through calls and click calls equipped with caller ID for precise case identification.


Responsibilities:

  • Conduct inbound and outbound calls derived from various media channels such as social media, TV, and paid leads.
  • Utilize scripted responses and detailed SOPs to navigate specific situations, evaluating client eligibility for the form.
  • Capture comprehensive notes, seamlessly input client information into the system, initiate insurance claims, and gather essential documentation like 911 records and police reports.
  • Collaborate with internal teams to introduce new cases, offer support in property damage and insurance matters, and contribute to the holistic case-building process.

Join Allied Global, where your skills will be honed, and your contributions will play a crucial role in shaping successful legal outcomes. Elevate your career with us!


Job requirements

Qualifications:


  • Prior experience in customer service.
  • Flexible schedule availability to meet the demands of this dynamic role.

Available Shifts:

  • Thursday and Saturday Off -  7 AM - 4 PM
  • Tuesday and Sunday Off - 8 AM - 5 PM
  • Part-Time Position: Exclusively for Weekend Work

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