Collections Specialist

Collections Specialist

Job Summary

As a Collections Specialist at Medical Data System, you will play a crucial role in contacting patients by telephone to address their accounts, ensuring the timely collection of past-due balances. Your responsibilities include answering patient account inquiries, facilitating alternative payment plans, and maintaining accurate patient account records. 

Responsibilities:

• Contact patients by phone to address overdue balances.
• Respond to patient inquiries regarding their accounts.
• Assist in setting up alternative payment plans when necessary.
• Maintain accurate and updated patient account records.
• Address and resolve third-party payer issues.

Requirements:

• Self-motivated with strong communication skills.
• Strong work ethic and a desire to achieve both individual and team goals.
• Logical thinker with the ability to evaluate accounts for potential issues.
• Comfortable and confident in requesting payments over the phone.
• Punctual and professional demeanor.
• Demonstrate flexibility in adapting to changes.
• High school diploma or GED.
• Experience and knowledge of medical collections are advantageous.

Schedule: Monday to Friday, 9 AM – 7 PM (Guatemala Time)

Location: On-site (Zone 4, Guatemala City)

Salary: Q 6,200 + up to $700 in commissions

Join our dynamic team at Medical Data System, where your contributions make a difference in ensuring the financial health of our organization. If you are a motivated individual with a keen eye for detail and a passion for achieving results, we invite you to apply for this exciting opportunity.