As a Collections Specialist at Medical Data System, you will play a crucial role in contacting patients by telephone to address their accounts, ensuring the timely collection of past-due balances. Your responsibilities include answering patient account inquiries, facilitating alternative payment plans, and maintaining accurate patient account records.
- Contact patients by phone to address overdue balances.
- Respond to patient inquiries regarding their accounts.
- Assist in setting up alternative payment plans when necessary.
- Maintain accurate and updated patient account records.
- Address and resolve third-party payer issues.
- Self-motivated with strong communication skills.
- Strong work ethic and a desire to achieve both individual and team goals.
- Logical thinker with the ability to evaluate accounts for potential issues.
- Comfortable and confident in requesting payments over the phone.
- Punctual and professional demeanor.
- Demonstrate flexibility in adapting to changes.
- High school diploma or GED.
- Experience and knowledge of medical collections are advantageous.
Schedule: Monday to Friday, 9 AM – 7 PM (Guatemala Time)
Location: On-site (Zone 4, Guatemala City)
Salary: Q 6,200 + up to $700 in commissions
Join our dynamic team at Medical Data System, where your contributions make a difference in ensuring the financial health of our organization. If you are a motivated individual with a keen eye for detail and a passion for achieving results, we invite you to apply for this exciting opportunity.